Warranty
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The Iron Spear Outfitters Lifetime Warranty
From our shop in Idaho, we choose the highest quality materials and stand behind every product we sell. We're confident enough in that work to back it with a lifetime warranty.
What it covers
This lifetime warranty covers everything we sell, including antennas, adapters, clips, relocation kits, and Group 14. If something goes wrong because of a defect in materials or workmanship — a problem in how the product was made — we will repair or replace it.
The one exception is Gorilla Coms. Gorilla Coms is sold with no warranty, and should be used at your own risk.
This claim process is for customers in the United States only. You don't need a receipt or proof of purchase.
"WARNING: High SWR can damage your radio. Iron Spear antennas are factory-tuned and can't be adjusted. Transmit only with the antenna fully seated, never through a damaged cable or a loose or wrong adapter, and stop and check if your radio shows a warning or gets hot."
How to file a claim
Please don't ship anything until we email you a claim number and shipping instructions.
- Fill out the form below. Tell us the product, what happened, and your US return address. Include your order number if you have it — it's optional, and you don't need a receipt. Add a photo of the whole item and a close-up of the issue if you can, or email the photos after you submit.
- We email you a claim number. We'll write you at the address on the form, usually within a few business days, with a claim number (it looks like ISO-WR-1001) and what to do next.
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You pay to ship it to us. Pack the item securely and send it by USPS with tracking, with the claim number written on a note inside the package, to:
Iron Spear Outfitters
PO Box 1574
Priest River ID 83856
Only USPS delivers to a P.O. Box. Please wait for our email before you ship. - We inspect it, then we pay to ship it back. After it arrives, we inspect it and email you the decision. If it's a manufacturing defect, we will repair or replace it, and we pay the return shipping within the US.
Returns that aren't warranty claims
If you want to return an unused item, that is a different process from a warranty claim. Our refund policy covers unused returns when you contact us within 2 days of receiving the item, less a 5% restocking fee. For those returns, you pay the shipping back to us. Electronics are non-returnable; antennas are not considered electronics and are returnable under that policy.
Start your warranty claim
The form is below. It takes a few minutes. Photos help, but you don't need a receipt.
Trouble with the form? Email admin@ironspearoutfitters.com with your name, the product, a description of the problem, photos, and your US return address. Please don't ship until we reply with a claim number.
Start your warranty claim
Takes a few minutes. Photos help. You don't need a receipt.